Privacy Policy
Last updated: September 05, 2026
1. Information We Collect
We collect information that you provide directly to us when you use the Pinexa platform. This may include:
- Account Information: Name, phone number, email address, and password when you create an account.
- Academic Information: Your class, group, and subject selections to provide personalized content.
- Usage Data: Test scores, quiz attempts, lecture views, and learning progress to track your preparation.
- Device Information: Device type, operating system, and app version for technical support.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the Pinexa platform.
- Personalize your learning experience and track your progress.
- Generate AI-powered explanations tailored to your learning needs.
- Improve our platform and develop new features.
- Send important updates about your account or the platform.
- Provide technical support and respond to your inquiries.
3. Information Sharing
We do not sell your personal information to third parties. We may share your information only in the following circumstances:
- With your consent or at your direction.
- To comply with legal obligations or protect our rights.
- With service providers who assist in operating our platform (under strict confidentiality agreements).
- In connection with a merger, acquisition, or sale of assets (with prior notice).
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and view your personal information.
- Update or correct inaccurate information.
- Request deletion of your account and personal data.
- Opt out of non-essential communications.
- Export your learning data in a portable format.
6. Children's Privacy
Pinexa is designed for students, including those under 18. We are committed to protecting the privacy of minor users. We collect only the information necessary to provide our educational services. Parents or guardians can contact us to review, update, or delete their child's information.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@pinexa.pk
Phone: +92-XXX-XXXXXXX